![]() This will run for a few seconds and then you will see a message, “Installation of the printer driver was successful. Click on the button under “Nitro PDF Creator” labeled “Nitro PDF Creator”. In the Support Tools, select the “PDF Creation” tab.Ĥ. Click Yes if prompted to permit the action.ģ. Right Click on “NitroPDFSupportTools.exe” and select “Run as Administrator” to launch the Support Tools. In File Explorer, browse out to C:\Program Files\Nitro\Pro\12Ģ. Click OK and Close to close out the Print Server Properties window.ġ. Click on “Delete” to delete the driver.ĥ. Click Yes on the warning and you will see a window stating the driver will be deleted. Select “Remove driver and driver package” and click OK.Ĥ. You will see a prompt asking if you want to remove the driver only, or the Driver and driver package. Click on the “Drivers” tab, scroll down until you see “Nitro PDF Driver 13”, and click on that to select it, and then click on “Remove”.ģ. This should bring up the Print Server Properties window.Ģ. In Windows, type “printui /s /t2” in the Search on the Taskbar, and then click on “Run Command”. Type exit, then press “Enter” to exit the command window.ġ. The print queue on your Windows should now be cleared. Type net start spooler then press “Enter“ Type del %systemroot%\System32\spool\printers\* /Q then press “Enter“Ĥ. Type net stop spooler then press “Enter“ģ. ![]() Select Start > Type Command > Right-click “Command Prompt” and select “Run as administrator“Ģ. Click YES at the prompt to completely remove the device.ġ. Click on the Nitro PDF Creator and then click on “Remove Device”. In Windows, type “Printers” in the search on the Taskbar and select “Printers and Scanners”.Ģ. ![]() Thank you for this information and our sincere apologies for the inconvenience.Īs part of troubleshooting, please refer to these steps:ġ.
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